DYMO compatible label roll and box

DYMO Label Printer Not Printing Properly? 8 Fixes

The DiscountTillRolls.ie Team

Most DYMO LabelWriter problems come from three things: the wrong label chosen in the software, the roll loaded badly, or a dirty print head. Check those first. One more thing worth knowing: the LabelWriter 550 series is designed to read DYMO's own chipped labels, so compatible labels are generally made for the 450 series and earlier models. Check your model before you buy.

Here are the eight problems we hear about most, with the fix for each.

In this guide

8 common problems and fixes

Problem Fix
1. Labels come out blank Check the roll is loaded with the labels facing the right way, and the print head is clean.
2. Print is in the wrong place Choose the exact label type in DYMO Connect, for example 99010 or 99014.
3. Printer feeds several labels The paper size in the software doesn't match the roll. Set it to the right label.
4. Status light flashing Usually a jam or no labels. Tear off, press the feed button, and reload the roll.
5. Faded or patchy print Clean the print head, and store labels away from heat and sunlight.
6. Label stuck inside Cut the labels at the entry slot and pull them back out gently. Don't pull forward through the head.
7. Printer shows as offline Reconnect the USB, restart the computer, and update or reinstall the DYMO software.
8. Labels not recognised If you have a 550 series printer, it expects DYMO chipped labels. See below.
DYMO 99014 Compatible Shipping Labels 54x101mm
LabelWriter 450 and earlier
DYMO 99014 Compatible Shipping Labels 54x101mm

220 labels per roll for parcels and larger envelopes.

€4.75 ex VAT Shop DYMO 99014 →

LabelWriter 550 and compatible labels

DYMO's 550 series reads a chip in its own label rolls. That means compatible rolls are generally designed for the LabelWriter 450, 450 Turbo, 450 Twin Turbo and older models. If you have a 550 and a compatible roll isn't recognised, that is the reason, not a fault with the printer. The model name is printed on the front or underneath.

DYMO 99010 compatible address label roll
Choose the matching label type in the software before printing.

How to clean a DYMO print head

  1. Unplug the printer and open the lid.
  2. Remove the label roll.
  3. Wipe the print head gently with a lint free cloth or cotton bud dampened with isopropyl alcohol.
  4. Let it dry fully, then reload the roll.

For sizes and codes, see our DYMO label sizes guide.

DYMO 99010 Compatible Address Labels 28x89mm
Best seller
DYMO 99010 Compatible Address Labels 28x89mm

260 labels per roll, the everyday DYMO label.

€2.80 ex VAT Shop DYMO 99010 →

Frequently asked questions

Why is my DYMO printing blank labels?

The roll may be loaded the wrong way, or the print head needs cleaning.

Why does my DYMO print in the wrong place on the label?

The label type selected in the software doesn't match the roll. Choose the exact label code.

Do compatible labels work in a DYMO LabelWriter 550?

The 550 series is designed to read DYMO's chipped labels, so compatible labels are generally made for the 450 series and older.

Why is the light on my DYMO flashing?

Usually a jam or an empty roll. Clear the labels and reload.

DYMO compatible labels for less.

Address, shipping, file and badge labels, dispatched from Dublin 12.

Shop DYMO labels →

Free delivery on label orders over €50 ex VAT (€5 below that). Order before 1pm for same-day dispatch.

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