Which Till Roll Do I Need?
Which Till Roll Do I Need? Till Roll Size & Machine Compatibility Guide
We've supplied thermal till rolls to over 10,000 Irish businesses since 2007 — helping retailers, cafés, pharmacies, hotels, restaurants and supermarkets choose the correct roll for their machines. This guide covers every common size, machine model and question we get asked on the phone every day.
Quick Reference: Most Common Till Roll by Machine Type
| Machine Type | Most Common Roll |
|---|---|
| Card Machine / Credit Card Terminal | 57 × 40 mm |
| EPOS Receipt Printer | 80 × 70 mm |
| Kitchen Printer | 76 × 70 mm 2-Ply |
| Cash Register | 57 × 55 mm |
| Mobile Printer | 80 × 40 mm |
Machine Compatibility Chart
SumUp
| Terminal Model | Roll Size |
|---|---|
| SumUp Air | 57 × 30 mm |
| SumUp Solo | 57 × 25 mm |
| SumUp Solo Lite | 57 × 30 mm |
| SumUp 3G | 57 × 30 mm |
| SumUp POS Lite | 57 × 30 mm |
Ingenico
| Terminal Model | Roll Size |
|---|---|
| Ingenico AXIUM DX8000 | 57 × 40 mm |
| Ingenico Move 3500 | 57 × 40 mm |
| Ingenico Move 5000 | 57 × 40 mm |
| Ingenico Desk 5000 | 57 × 40 mm |
| Ingenico Lane 3000 | 57 × 40 mm |
Verifone
| Terminal Model | Roll Size |
|---|---|
| Verifone VX520 | 57 × 40 mm |
| Verifone VX680 | 57 × 35 mm |
| Verifone V240M | 57 × 40 mm |
| Verifone V200C | 57 × 40 mm |
| Verifone Carbon Mobile 5 | 57 × 40 mm |
PAX
| Terminal Model | Roll Size |
|---|---|
| PAX A920 | 57 × 40 mm |
| PAX A920 Pro | 57 × 40 mm |
| PAX A910 | 57 × 40 mm |
| PAX A80 | 57 × 40 mm |
| PAX S920 | 57 × 40 mm |
Clover
| Terminal Model | Roll Size |
|---|---|
| Clover Mini | 57 × 45 mm |
| Clover Mobile | 57 × 45 mm |
| Clover Flex | 57 × 35 mm |
EPOS Receipt Printers
| Printer Model | Roll Size |
|---|---|
| Epson TM-T88 series | 80 × 70 mm / 80 x 80gsm |
| Epson TM-T20 series | 80 × 70 mm / 80 x 80gsm |
| Star TSP100 series | 80 × 70 mm / 80 x 80gsm |
| Star TSP650 series | 80 × 70 mm / 80 x 80gsm |
| Bixolon SRP-350 series | 80 × 70 mm / 80 x 80gsm |
Cash Registers
| Register Model | Roll Size |
|---|---|
| Casio SE-S10 / SE-S400 | 57 × 55 mm |
| Sharp XE-A series | 57 × 55 mm |
| Sam4s ER series | 57 × 70 mm |
How to Measure Your Till Roll in 3 Steps
Grab the roll (or the empty core) and a ruler.
- Roll Width — Measure straight across the paper from edge to edge. This is the most critical measurement. Too wide and it won't sit in the printer; too narrow and it'll print off-centre or jam.
- Roll Diameter — Measure across the full roll when wound. A smaller diameter will always fit, but too large and the printer lid won't close.
- Core Diameter (I.D.) — Almost always 12.7mm in Ireland. Worth checking if your machine is older or imported.
Sizes are written as: Width × Diameter × Core — so 80×70×12.7 means 80mm wide, 70mm diameter, 12.7mm core.
Common Till Roll Sizes Explained
57×40mm Thermal Credit Card Rolls — the most common size for card machines and compact receipt printers across Ireland. If you have a card reader and you're not sure, start here.
80×70mm Thermal Till Rolls — standard for full EPOS systems and larger receipt printers. Common in busy hospitality environments.
80×80gsm Thermal Rolls — the go-to for Epson TM-T88 and most EPOS receipt printers. Longer roll, higher volume.
57×55mm Cash Register Rolls — for older-style mechanical cash registers (Casio, Sharp, Sam4s). Check whether your machine needs thermal or ink-ribbon paper.
Choosing the Correct Till Roll — What to Always Match
When ordering, always confirm:
- ✓ Paper width
- ✓ Roll diameter
- ✓ Core size
- ✓ Thermal or non-thermal paper
If two rolls share the same width but different diameters, the smaller diameter will usually work fine. A larger diameter may not fit inside the printer housing or allow the lid to close.
Thermal vs Non-Thermal — Does It Matter?
Yes, and it's an easy mistake to make.
- Thermal rolls — heat-activated, no ink required. Used in virtually all modern card machines and EPOS printers.
- Non-thermal (ink ribbon) rolls — for older mechanical tills that physically strike the paper.
Quick test: Scratch the paper with your fingernail. If it turns black, it's thermal.
Using non-thermal paper in a thermal printer won't damage the machine — it'll just print blank. Using thermal paper in a ribbon printer will also print blank and may leave residue on the print head over time.
Frequently Asked Questions
What is the most common till roll size in Ireland?
57 × 40mm thermal rolls are the most common size for Irish credit card machines, including SumUp, Ingenico, Verifone and PAX terminals.
How do I know if my till roll is thermal?
Scratch the surface of the paper with your fingernail. If it leaves a dark mark, it's thermal paper. If nothing happens, it's plain (non-thermal) paper.
Why is my receipt printing blank?
The most common cause is the roll being loaded the wrong way — thermal paper only prints on one side (the coated side). Try flipping the roll. If it still prints blank, check that you're using thermal paper and not plain paper.
Can I use a smaller diameter roll?
Yes. A smaller diameter roll will work as long as the width is correct. You'll just need to replace it more frequently as it holds less paper.
Can I use 80×70 instead of 80×80?
Usually yes — the width is the same (80mm), so it will fit the printer. The 70mm diameter roll is slightly smaller, meaning it holds a little less paper per roll. It won't cause any damage.
Will a wider roll fit my printer?
No. Width must always match the printer specification. A roll that's too wide will jam or won't seat correctly in the paper bay.
Does core size matter?
In most cases, no — 12.7mm is the standard core size for virtually all card machines and EPOS printers in Ireland. It only becomes relevant with older or imported machines that use a different spindle size.
What size does my credit card machine use?
The vast majority of credit card machines in Ireland — SumUp, Ingenico, Verifone, PAX — use 57 × 40mm thermal rolls. Check the machine compatibility chart above for your specific model.
What size receipt paper fits my EPOS printer?
Most EPOS receipt printers (Epson TM-T88, Star TSP100, Bixolon SRP-350) use 80 × 80mm thermal rolls. Check your printer manual or the label inside the paper bay to confirm.
How long does each till roll last?
It depends on print volume. A 57 × 40mm roll typically prints 10–15 metres of receipts. An 80 × 70mm roll prints around 56 metres. Busy environments (restaurants, supermarkets) will go through rolls much faster than low-volume settings.
Can thermal paper be used in ribbon printers?
No. Ribbon printers require plain (non-thermal) paper. Thermal paper in a ribbon printer will print blank and may leave a coating residue on the print mechanism.
What happens if I use cheap thermal paper in my terminal?
Low-quality thermal paper can leave dust and coating residue on the print head, causing streaky prints, jamming, and eventually print head failure. Replacing a print head typically costs €350–€400. OEM-spec rolls protect your terminal investment.
How many rolls are in each box?
It varies by product. Our 57 × 40mm rolls come in boxes of 20 or 50. Our 80 × 70mm rolls typically come in boxes of 20. Bulk pricing is available — contact us for pallet or high-volume quotes.
Which receipt roll do I need for a kitchen printer?
Kitchen printers typically use 76 × 70mm 1 Ply, 2-ply (one white copy, one yellow copy) and 3 Ply rolls (one white copy, one yellow copy and one pink copy). Some newer kitchen printers use 80mm thermal rolls — check your printer model to confirm.
When can I expect delivery within Ireland?
We offer FREE delivery across Ireland. Order before 1:00 PM and we dispatch same day from our Dublin 12 warehouse — typically next-day delivery to Dublin, Cork, Galway, Limerick, Belfast, Sligo, Donegal, Cavan and Derry.
Still Not Sure Which Till Roll You Need?
Simply send us:
- A photo of your card machine or till
- A photo of your existing roll (or the empty core)
- Your printer model number if you have it
Our team will identify the correct thermal till roll for you, usually within minutes. We've been helping Irish businesses choose the right till rolls since 2007.
📧 sales@discounttillrolls.ie
📞 +353 (0)1 4433964
💬 WhatsApp: DiscountTillRolls