Privacy Policy

Information We Collect

We collect personal information when you:

• Register on our website
  
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  Place an order
  
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  Subscribe to our newsletter
  
• 
  Complete a contact form
  

When ordering or registering, you may be asked to provide your name, email address, billing address, delivery address and contact number. You may browse our website anonymously.

How We Use Your Information

The information we collect may be used to:

• 
  Process and fulfil orders
  
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  Respond to enquiries and customer service requests
  
• 
  Improve our website and services
  
• 
  Personalise your experience
  
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  Send order confirmations and delivery updates
  
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  Send company updates or promotional emails (where you have opted in)
  

You may unsubscribe from marketing emails at any time using the link provided in our emails.

We do not sell or trade your personal information. Your data will only be used for the purpose of delivering the products or services you have requested.

Data Security

We implement appropriate security measures to protect your personal information.

Sensitive information is transmitted using Secure Socket Layer (SSL) technology and encrypted via our secure payment gateway providers. Access to personal data is restricted to authorised personnel who are required to keep such information confidential.

All card payments are processed securely using 128-bit encryption.

Cookies

Our website uses cookies. Cookies are small files stored on your device that help us:

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  Remember and process items in your shopping cart
  
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  Save your preferences for future visits
  
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  Analyse website traffic and improve performance
  
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  Track advertising effectiveness
  

You may disable cookies through your browser settings; however, some website features may not function correctly.

Disclosure of Information

We do not sell, trade or transfer personally identifiable information to outside parties.

This does not include trusted third parties who assist us in operating our website, processing payments, delivering goods, or servicing customers, provided they agree to keep this information confidential.

We may disclose information where required to comply with legal obligations, enforce our policies, or protect our rights, property or safety.

Non-personally identifiable visitor information may be used for marketing, advertising or analytical purposes.